PLEASE EMAIL CONTACT@THEELSEWHERE.STORE WITH ANY QUESTIONS.

USPS + UPS CALCULATED FOR ALL ORDERS IN THE CONTINENTAL U.S.
INTERNATIONAL & CANADA SHIPPING WILL BE CALCULATED AT CHECKOUT BASED ON USPS/UPS/DHL RATES.

WE DO NOT SHIP TO P.O. BOXES.

PLEASE ALLOW 2-4 BUSINESS DAYS FOR ORDER PROCESSING AND SHIPMENT, AND AN ADDITIONAL 2-4 BUSINESS DAYS FOR DELIVERY. INTERNATIONAL ORDERS TAKE 3-7 DAYS TO ARRIVE. ORDERS PLACED OVER THE WEEKEND WILL NOT BE PROCESSED UNTIL THE EOLLOWiNG BUSINESS DAY.

MOST OF OUR ITEMS DO NOT HAVE SET RELEASE DATES. PLEASE SIGN UP FOR ELSEWHERE'S NEWSLETTER. YOU WILL RECEIVE EMAIL NOTIFICATIONS EACH TIME WE RELEASE A NEW PRODUCT.

ON OCCASION WE WILL RE-STOCK SOME OF OUR ITEMS. PLEASE MAKE SURE TO CHECK BACK FREQUENTLY IF AN ITEM YOU WANT IS NOT AVAILABLE AT THE TIME YOU ARE ON THE SITE.

WE ACCEPT RETURNS WITHIN 14 DAYS OF DELIVERY FOR STORE CREDIT ONLY. THE ITEMS MUST BE IN NEW CONDITION, WITH TAGS ATTACHED, AND IN ORIGINAL PACKAGING. CUSTOMERS WILL BE RESPONSIBLE FOR RETURN SHIPPING COSTS. ONCE WE RECEIVE YOUR RETURN A GIFT CARD CODE WILL BE ISSUED VIA EMAIL ALONG WITH INSTRUCTIONS. CODE MAY BE USED TOWARDS PURCHASE OF ANY AVAILABLE ITEMS.

NOTE WE DO NOT INCLUDE SHIPPING FEES IN THE GIFT CARD AMOUNT.

CONTACT US TO LET US KNOW THE ISSUE. (WE WILL SEND YOU A PRE-MARKED RETURN MAILER)

YOU MAY SHIP YOUR RETURN IN THE MAILER WITHIN 14 DAYS OF RECEIVING THE PRODUCT ALONG WITH A COPY OF YOUR INVOICE:

NOTE THAT 14 DAY DOES NOT APPLY TO THE TIME THE PACKAGE SPENDS IN TRANSIT, SO EXPRESS SHIPPING IS NOT NECESSARY.

WE DO NOT RECEIVE FUNDS FOR DECLINED TRANSACTIONS. THESE CHARGES MAY STILL APPEAR ON YOUR ACCOUNT AS PENDING OR PROCESSING. DECLINED CHARGES ARE CLEARED, AFTER WHICH THOSE FUNDS BECOME AVAILABLE AGAIN. THIS PROCESS USUALLY TAKES A FEW DAYS.

UNFORTUNATELY, WE CAN ONLY ACCEPT RETURNS OR ADDRESS CUSTOMER ISSUES FOR PURCHASES MADE THROUGH THEELSEWHERE.STORE.

ALL SALE ITEMS ARE FINAL SALE.